F.A.Q.

How can I register?

To open an account, click on “Register” and complete the registration form with your personal data.

After completing the registration, you will receive an email confirmation that will redirect you to your account.

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I forgot my password. How do I retrieve it?

Click “Enter” on the right side on the top of the page, then on “Lost Password”. To reset your password, complete the two simple steps:
1- Type the email address with which your account is registered.
2- Answer your secret question.

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I forgot my user name. How do I get it?

If you forget your user name, please contact to customer service to help you.

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I want to update my data. How can I do it?

You can only see your profile without make any changes in your account. Contact our support if you want to change something.

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Do I have to upload any documents?

Typically, this process is performed if you used your credit card. You must prove your identity,
address and credit card. You can validate your account in your account page after you login.

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How can I make a deposit?

To make deposits simply go to: My Account and click on “Cashier” afterwards select the desired method and fill in the application form.

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I won! How do I request a withdrawal?

In order to make withdrawals simply go to:

My account and click on “Cashier” afterwards select “Withdrawal” the desired method and fill in the application form.

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Can I change my currency in my account?

You are not allowed to change your currency in your account.

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I want to deposit into my account. Am I going to be charged for it?

We do not request any fee for your deposits. But, we would like to let you know that some of providers are requested some fees under their terms and conditions which is irrelevant with Trbet. Please do ask your bank if they request any additional cost for your transactions.

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Where can I check the history of my account?

To check your bets go to: “My account” (by clicking on the top right of our page) and “Sports Betting History”.
* Currently you have access to this menu only via PC (all browsers except Safari) – option not available via mobile yet.

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Can I close/suspend my account?

Have you had an issue with a service we've provided? If so, please let us know and we'll happily look into any issue you've had and see if we can fix any problem you've had.

If you want to close your account, you'll need to get in touch with Customer Service who will then close your account for you.

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How can I contact with Trbet?

To contact with us, please send e-mail to destek@trbet.com . Also, you can communicate with our support team on the right side of the bottom if you scroll down the page.

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Can I cancel my bet?

After placing the bet with the betting company, it cannot be canceled or changed.

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What bonuses is Trbet currently offering?

You can find all avilable bonuses at the main page under bonuses title.

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Where can i see my bonuses?

You can see your bonuses in your account under my bonuses title.

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What are the welcome bonus turnover conditions??

The value of the 1st deposit must be wagered on all bets with minimum odds of 1.50 for each single bet and every choice of multiple bets before requesting the bonus via email or system .
After crediting the bonus , it must be wagered five times on bets with minimum odds of 1.50 before being available for withdrawal. You have 30 days after bonus recession to meet the requirements of it.
If the withdrawal is made before the wagering the bonus will be canceled.

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